01/2001 – Present   
Inside Sales Representative Norfolk Iron and Metal  Greeley, CO
Inside Sales and Customer Service of Carbon Bar, Flat Roll and Structural Steel for the fabrication and construction industry. Track available inventory to ensure customers needs are met on time all the time. Actively seek new customers and support the growth and development of existing customers while expanding my knowledge of  current markets and competition. Identify product requirements, time requirements and potential future product needs of my customers. Obtain and apply knowledge of current market conditions and pricing to maximize sales and profitability. Daily communication, problem solving and claim handling.

12/1999 - 01/2001   
Inside Sales Representative  Ryerson Tull Commerce City, CO
Inside Sales and Customer Service of Carbon, Aluminum and Stainless products. Identify individual product requirements and potential future needs. Maintained up to date knowledge of the competitive market. Managed Customer communications regarding product availability, pricing, payment and delivery.

11/1997 – 12/1999   
International Customer Representative Octagon Systems Westminster, CO
Inside Sales and Customer Service of portable and integrated Data Storage devices. Coordinated product availability and shipping schedules to customers in Eastern Europe and Russia. Generated and proofed international shipment documentation and customs declarations. Focused on Customer communications and problem solving.

German Degree Industrial Management ( IndustrieKauffrau )
1992 – 1994 BBGmbHGoeppingen Germany
2010 – ITTTT TEFL Certification 

在美国大约十年的时间，英语非常地道。