Calvin College – Grand Rapids, Michigan
Bachelor of Arts, Elementary Education Program
Expected Graduation: May 2013
Major: Mathematics, Minor: English/Language Arts
College of DuPage-Glen Ellyn, Illinois
Completed coursework towards Music Education
Willowbrook High School-Villa Park, Illinois
WORK EXPERIENCE__________________________________________________________________________
Office Liability Adjuster, August 2013-present
Farmers Insurance Group-Caledonia, Michigan
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Analyze information gathered by investigation and report findings and recommendations.
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Collect evidence to support contested claims in court.
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Examine claims form and other records to determine insurance coverage.
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Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
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Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.
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Investigate and assess damage to property.
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Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
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Prepare report of findings of investigation.
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Refer questionable claims to investigator or claims adjuster for investigation or settlement.
Starbucks Team Leader, June 2012-August 2013
Target Corporation-Grand Rapids, Michigan
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Oversee activities directly related to making products and providing services