Additional Duties, ACLS-Certified:

- ​Safely and effectively defibrillate cardiac arrest patients and function as a member of the cardiac arrest team under the supervision of the Emergency Physician.

- ​Use a cardiac monitor and be capable of recognizing Ventricular Fibrillation and PulselessVentricular Tachycardia.

- ​Safely and effective operate a manual defibrillator.

- ​Initiation of post-resuscitation care for all patients.

- ​Effectively work as a member of the hospital cardiac arrest team.

07/10-09/11 Database Maintenance Clerk, Stop Hunger Now (via Narrasoft), Raleigh, North Carolina

Entered donations in database for official recordkeeping and tracking. Technical writing for two (2) required-reading procedural manuals. Maintained database of over 30,000 personal and organizational entries. Performed monthly and yearly financial projections for over a dozen Sharehouses in multiple states. Various database projects performed as needed. Entered event volunteer staff into database for tracking. Responsible for complete and accurate database entry of donations totaling in excess of US$2 million in the past year.

06/10-11/10 Quality Assurance Nurse (Lead)/Office Manager, Tritrax Healthcare, Inc., Quezon City, Philippines/Houston, Texas

Managed a team of six (6) registered nurses. Coded patients with ICD-9 standards to comply with Medicare requirements. Performed Quality Assurance checking on paperwork submitted by field staff in Houston. Streamlined workflow process to integrate all in-office duties. Reviewed and restructured office procedures to ensure JHACO (2010) compliance; including reporting of wound/infection/fall logs and incident reports. Consulted with Field Nurses with treatment options, procedures, and general information for their patients. On-call online duty nurse, minimum 24 hours a week. Consulted with healthcare (MD, OT, PT, RN, etc.) and social welfare professionals for total and comprehensive patient care.

09/08-02/10 Volunteer, EMT/EMS Nurse, Emergency One Ambulance Service, Fairview

Consistent with EMS duties with Bureau of Fire Protection, Marikina City.

09/08-01/09 Volunteer, EMT/EMS Nurse, Ugong Special Rescue Unit, Pasig

Consistent with EMS duties with Emergency One Ambulance Service, Fairview and Bureau of Fire Protection, Marikina City.

10/07-02/08 Technical Support Representative, Skyes Asia, Gilmore, Philippines

Scored the first ever C2 (highest) Berlitz language rating during 3-week training and evaluation. Trained in DSL Broadband technical support with 8+ types of modems, including obsolescent and 3rd-tier models for a customer base of 20+ million customers in 14 U.S. States. Trained to integrate software (both Windows and Mac OS) to enable efficient internet connectivity. Trained in basic applied networking for hard-wired, infra-red, and wide-fidelity (Wi-Fi) connectivity. Interfaced with  upper level technical support for efficient resolution of connectivity problems beyond Tier 1 capability. Set record for seven ‘Excellent’ customer satisfaction surveys in first full month as a DSL Technician.

10/03-03/04 Mortgage Loan Processor, New Century Mortgage, Campbell, California

Data entry of initial mortgage loan paperwork to comply with U.S. Federal regulations. Consulted with mortgage underwriters to ensure correctness of information and for supply of necessary needed information. Worked closely with loan agents of both New Century Mortgage and 3rd party offices to ensure expedient processing of client paperwork.

10/01-10/03 Contract Employee, Pridestaff, San Jose, California

Maintained corporate databases for companies requiring, primarily, accuracy of data entry. Scanned and indexed 800+ daily transactions for ‘soft’ filing. Ensured correctness of new customer information and timeliness of updates to existing customer pool. Assisted in Clinical Research database maintenance and entry in five different orthopedic medical studies.

07/00-09/01 Team Leader/Senior Content Editor, Smartshop.com, Morgan Hill, Califonia

Validated database entries for future “live” site uploading.  Verification of Site and Image URLs and item descriptors for content accuracy.  Responsible for accuracy and integrity of Photography & Optics and Computer Hardware/Software categories.  Alpha and Beta testing of both internal and live site interface tools for ease of use and navigation.

03/99-07/00​  Technical Service Advisor, Olympus America Inc., San Jose, California

Familiar with all aspects of Industrial Fiberscope and Videoscope (RVI) repair.  Liaison to both repair customers and departmental sales force. Increased Daily Approval Average from (approximately) $10,000 to $35,000. Trained in federal contracting procedure. Responsible for timely delivery of US Military Contracts. Trained in Rigid/Mini-Borescope repairs. Responsible for all service questions in North America. Consulted with international repairs in England, Tokyo, Hamburg, and Singapore.

12/98-03/99  Data Entry Clerk, Olympus America Inc., San Jose, California

General data entry for Medical Endoscopes. Trained in Y2K-compliant database system, and re-trained all other data-entry clerks on said system. Improved data entry process to increase output by 15%.  Processed Endoscopes and related electronics, which sometimes included biohazardous materiel.  Trained in Endoscope repair estimation.  Performed receiving and shipping duties when necessary.

10/98-11/98​  Payroll Assistant, Kinetics Systems, Inc., Santa Clara, California

General filing, updated vacation and sick leave accrual for upcoming software transition. Prepared union benefits information and employee verifications.

02/98-08/98​  Payroll Clerk, Glad-Vincent Enterprises, d.b.a.: Midas Muffler, Fremont, California

Trained in payroll (ADP), responsible for 45 people in five shops. Tracked labor distribution, cost of goods, wage garnishments, paid sick leaves and vacations. Processed deposits, warranty information, and customer complaints. Also responsible for general filing, inventory control, supply and requisition for shops in San Jose/Campbell area. Streamlined office procedures to increase efficiency.  Data entry.

10/96-03/97​  Café Supervisor, Barnes and Noble, Inc., Campbell, California

Ensured cleanliness and orderliness of 60+ seat café.  Trained with Starbucks representative and qualified to mix assorted hot and cold drinks.  Trained in proper use of coffee grinder and espresso maker.  Instructed new employees on opening, closing, and general procedures, and safe and correct use of all equipment.

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Central Colleges of the Philippines, Quezon City, Philippines

San Jose City College, San Jose, CA

​​Diablo Valley College, Pleasant Hill, CA