November 2011 – January 2013
Quick Quote Life. Insurance Consultant. Swansea

Key Duties:
Selling insurance to people transfered from lead generators in our sister call centre company
Sending out follow-up paperwork.
Chasing “dead leads”
Regular customer 'driving/loading calls with existing clients to generate/increase/close business and maintain strong relationships




October 2009-April 2011
Sovereign International. Senior English Teacher/Marketing. Jakarta.

Key Duties:
TEFL to children between two and eight years old.
H.R.Hirering new teaching staff.
All marketing acivities
“Second call” closing to hesitant parents and taking payment.





August 2007- September 2009
IMG Insurance Europe. Call Centre  Development Executive. Burgess Hill.   

Key Duties:
Outgoing cold calling and follow-up calls to prospective clients.
Research via the internet, trade magazines and press etc. to identify potential new clients.
(e)mail shots to prospective new clients
Creating and updating the monthly ‘emagazine’ to existing clients.
Regular customer service calls with existing clients to generate business and maintain strong relationships



July 2004 – August 2007
DOME COSMETICS LTD. International Sales & Marketing Manager. Epsom.

Key Duties:
Finding and recruiting new foreign stockists through cold calling and direct marketing to distribute our range of hair products.
Cold calling various media outlets to generate U.K. & international press.
Visiting new and existing foreign distributors to teach sales and marketing.
Setting initial and ongoing sales targets for new and existing distributors.
Accompanying distributors to foreign trade fairs and shows.
Recruitment of staff for the U.K. sales and P.R. departments.



November - 2001- July 2004
DIRECT AUTO FINANCE. Call Centre Collections Manager. Horsham

Key Duties:
Recruiting managing and motivating a team of call centre operatives.
Achieving/exceeding collections targets from clients in the sub-prime market
Responsible for all  recruitment and training.

November 1998 - November 1999
PARAMOUNT CARS. Sales Executive. Cardiff.
 

 1995-1998
Staffordshire University, Stoke-on-Trent
BA (Hons) Literature and Media Studies 2.1
2A`levels/8 O` levels. Qualified T.E.F.L. teacher.

1975
Ippelpen nursery school,Ippelpen,Devon,England

1976-1978
Parklands junior school,Sketty Park drive,Sketty, Swansea,Wales,UK

1978-1981
Parklands primary school,Sketty Park drive,Sketty, Swansea,Wales,UK

1981-1986
Olchchfa comprehensive school, Gower Road, Sketty, Swansea,Wales,UK

1986-1988
Ty-Coch tertiary collage,Ty-coch, Swansea,Wales,UK