Work Experience

09/09 to Present                          Carpe Diem Experience                                Fullerton, California

      Event Coordinator/Sales Specialist

●      Planning and executing private and corporate events

●      Train staff to provide outstanding customer experiences

●      Increase event traffic by 200% using social media and print advertising in the last 12 months

●      Identify strategic opportunities and recommend solutions for sustaining and growing our events

●      Create an infrastructure to maintain and manage two monthly events

●      Recruit and source vendors for monthly events

06/11 to 09/12                            Alta Resources - Apria Healthcare                Brea, California

      Customer Service Representative 

●      Demonstrated the ability to represent our client in a positive manner and provided outstanding customer experiences

●      Ensured accuracy and consumer satisfaction by having attention to detail

●      Resolved consumer product related issues with a sense of urgency

●      Identified process improvement opportunities and recommended solutions

●      Demonstrated excellent communication and computer skill

●      Served as company ambassador delivering quality product information and administrative assistance 

 Education                                                                                                        La Verne, California

      University of La Verne

      Bachelor of Business Administration (Concentration on Management)  2009- 2013

Coursework Includes: Achieving Professional Success, Culture and Gender Issues in Management, Business Statistics, Microeconomics, Organizational Behavior, and Legal Environment of Business 

Extra Curricular Involvement

●      Phi Delta Theta Fraternity: Public Relations Chair, Recruitment Chair, Formal Chair, Fundraising Chair, Major Events Coordinator, Pledge Educator

●      The Mercantile Flea Market: Co-Founder of a monthly event that supports an eclectic array of merchandise, art, and one of a kind designs, supporting local artists and vendors in Fullerton, CA. 

●      ULV Campus Activities Board 2012-2013: Vice President: Managing and mentoring a group of campus leaders to throw over 100 events and activities for undergraduate students.

●      ULV Campus Activities Board 2011-2012: Major Events: Planning and marketing large budget events, which require extensive time and responsibility.

●      Spotlight Executive Board 2012: Worked with Admissions to plan and execute a large recruitment/marketing event to increase future enrollment for ULV. 

 Summary of Qualifications

     ●      Strong leadership characteristics with the ability to motivate and mentor individuals and groups

●      Adept at making complex situations more simple, verbally and in writing

●      Adept at resolving conflict and tasks in the work force

●      Giving attention to detail and improved performance

●      Use active listening to get to the root of any question or concern

●      Adept in web technology and all of Microsoft Office; to incorporate new ways to present information.

●      Team worker and reliable; respectful of co-workers, superiors, and clients