ASSISTANT MANAGER/BUYER New Zealand Furniture Concepts May 2014 - Present
 Understanding the style the customers trying to achieve
 Merchandising & styling the showroom
 Ensuring sales targets are met each month
 Attending buying meetings & deciding on furniture for the showroom
 Administration included email, accounts & stock control
ACCOUNT/SALES MANANGER Australia Everlite September 2013 – May 2014
 Finding the most suitable lighting product which would meet the needs required
 Ensuring the style of light was correct
 Maintaining both showroom & online sales by following up with existing & potential clients
 Merchandising & styling the showroom
 Administration included email, accounts & updating the website products & offers daily
SALES CONSULTANT Spain Silverpoint Resorts January 2012 - January 2013
 Booking accommodation in our Luxury Resorts
 Ensuring customer needs were met whilst on holiday
 Meeting sales and customer service targets each month
 Responsible for payments, refunds & any customer’s complaints or queries
CHALET HOST France Ski Power January 2011 - May 2011
 Creating a warm & friendly environment for our guests
 Making sure guests were satisfied & their stay was the best it could be
 Mixed duties included bar tending, morning & evening dinner service & cleaning the chalet
HOLIDAY ADVISER Spain Thompson Holidays (TUI) May 2010 - November 2010 / 2011
 Responsible for ensuring holidays run smoothly and fulfill all their promises
 Welcome meetings - confidence, enthusiasm & product knowledge was essential
 Ensuring all sales & customer satisfaction targets were met
CUSTOMER SERVICE/SALES ADVISER UK T-Mobile July 2008 – May 2010
 Providing exceptional customer service and sales by telephone
 Ensuring all sales & customer satisfaction targets were met
 Account managing, problem solving and processing new applications
SUMMARY OF QUALIFICATIONS
 2 years experience in a management position
 6 years experience in a working environment supporting senior management in customer
service and sales
 10 high school qualifications (GCSE) - English, Maths, Science, Geography, Art, Design & ICT
 Fully qualified lifeguard
 Full drivers license