Employment History

2005 - 2015       Senior Case Manager

                           Toowoomba Probation and Parole Service

                             Queensland Government

                             Toowoomba, Qld, Australia 

Responsibilities

·       Conduct detailed individual risk/needs assessments

·       Draft and implementation of detailed individual client management plans

·       Provide individual counselling support and guidance

·       Utilise motivational interviewing techniques to foster client engagement    

·       Formal public speaking in law Courts

·       Representing and promoting agency at university career expo's

·       Drafting written reports, assessment and other official documents for government agencies and law courts

Significant Achievements

·         Completed Certificate IV in Correctional Practice

·         Promoted to Senior Case Manager after two years of service

1984 – 1996      Manager, Toowoomba Trade and Retail Depot

                          Wattyl Qld Pty Ltd

                            Toowoomba, Qld Australia 

Responsibilities

·         Daily management of all business operations

·         Staff recruitment and training

·         General office administration procedures

·         Drafting monthly reports and business correspondence 

Significant Achievements

·         Fostered positive, productive working relationships with customers, staff and superiors

·         Consistently met deadlines and performance indicators through dedicated service, as demonstrated in twelve year tenure in the position

Community Service

2004 – 2005        TRAMS – Toowoomba Refugee and Migrant Services

·         Working voluntarily as an English tutor and conducting computer classes as required

Education/Qualifications

2015 – Professional TEFL Certificate

            (140 hours)

            i-to-i TEFL

         – Teaching Business English

            (20 hours)

             i-to-i TEFL

         – Teaching English One to One

            (20 hours) In progress

             i-to-i TEFL

         – Teaching in China

            (5 hours)

             i-to-i TEFL

2005 – Bachelor of Science

            University of Southern Queensland

            Toowoomba, Australia

            Major: Psychology

            Core elective studies: Human Resource Management 

本科 TEFL证件齐全