Employment & Work Experience:

The Royal Navy.

Peterborough, May 2014 - Present

Position Held: Logistics HR Manager 

• Foremost, a Royal Navy Logistics Manager responsible      for hundreds of Armed Forces personnel is a leader. I was primarily      concerned about the welfare of others; handling their legal, pay, travel      and career issues. It was my job to optimize the ship’s clerical systems      and as the ship’s trusted expert, I would advise everyone from the newest      recruit to the Captain on personnel matters. When the ship went into      action, I worked tirelessly alongside my crewmates as an Incident Board      Operator, passing vital information on to the damage-control teams who      protect personnel from the risk of fires and floods.

Virgin Media Inc. 

Essendine, January 2014 – June 2014

Position Held: B2B Voice Provisioning

• As a member of the telecommunications department, I adapted      quickly to the duties expected of me. I would oversee the day to day      running of the client database and back-office IT system. I saw a vast      improvement in my knowledge of telecommunications, engineering and the      broadband industry.
• My positive manner was needed to contact new clients, make      logistical arrangements and maintain existing relationships. My input      helped meet weekly and monthly revenue targets.

IGO4 Insurance Limited.

Peterborough, February 2014 - Present

Position Held: Motor Insurance Advisor

• A      temporary member of a multi-skilled team selling insurance policies and ancillary products that      meet the customer’s needs, in order to achieve sales and service targets.
• It involved adherence to call      scripts and processes in accordance with FCA regulations to remain      industry compliant.

RSA Insurance Group plc.

Peterborough, September 2013 – January 2014

Position Held: Insurance Customer Manager

• I acted      as the first in-bound port of call for technical and complex insurance      claims or complaints within my own authority limit.
• I would      also process work, utilising in-house technology, at the designated levels      in order to achieve productivity targets and deliver the relevant brand      promise to customers.

Xinyu University,China Education Association for International Exchange (CEAIE)

Jiangxi Province, September 2012 – June 2013

Position Held: University Lecturer in the Foreign Language Affairs Department

• A dedicated, leading member of the Foreign Languages      Department. I coordinated several University grades, right through to the graduation      period. Senior management tasked me with formulating a unique long-term      strategy and to remain flexible, despite the various human resource      barriers.   
• My normal routine entailed weekly lesson planning and      overseeing all examination arrangements.

Education:

Newcastle Business School at Northumbria  University (2008-11)

BA(Hons) Business with Economics - (2:2) Lower Second Class Degree

Bourne Grammar School (2001-08)

280 UCAS points in History, Biology, Economics, Business Studies and General Studies

-          GCSE English Literature A

-          GCSE English Language B

(11 x GCSE grades, A to C)

英国外教， 本科 TEFL证件齐全，在江西大学教过。