Teaching/Training Experience

            All over the sky star kindergarten BEIJING
English Teacher, (2015 Nov - Up to date)
Student Ages: 3 -

Teaching children spoken, written English and effective listening.
Motivating and stimulating children's learning abilities, often encouraging learning through experience.
Developing and producing visual aids and teaching resources.
Organising learning materials and resources and making imaginative use of resources;
Assisting with the development of Students personal, social and language abilities.
Encouraging creative development through stories, songs, games, drawing and imaginative plays.
Developingchildren's curiosity anknowledge.

Beihkeshiyan Kindergarten/Training Centre. BEIJING
English teacher (2013 Feb - 2015 Sep)
Student Ages: 3 - 40
 
Teach spoken, written, conversational, business English
Initiate, facilitate, and moderate classroom discussions to Provide a stimulating learning environment for English classes. 
Assess performance of students throughout the term.
Evaluate and grade students' class work, assignments, and papers.
Prepare course materials such as syllabi, homework assignments, and handouts.
Prepare and deliver topics on translation and adaptation to Student.

         Other Work Experience

Orange Telecom: FLORIDA
Customer care manager (2011 May - 2012 Dec) 

Train and evaluate shop managers and CSR's  customer service delivery
Follow up on frequent complaints from customers and closing them.
Follow up on frequent complaints from customers and closing them.
Over see CSRs and shop managers  customer servicoffered.
Develop materials to evaluate customer service delivered like flyers to fill out

Orange telecom: FLORIDA
Customer sales representative 2010 March - 2011April)

Give exceptional customer services to each client contact.
Query customers and advise customers on products and service choices
Give knowledge on services and products available to customers
Make sure that I hit sales targets set  monthly
Shop manager assistant; requisition for stock, balancing stock, following up on all CSRs performance and customer care service offered.
Orange telecom: FLORIDA
Contact centre representative (2009 October -2010 Feb)

Receive inbound calls from customers and answering queriz about orange products and services
Make sure that each customer gets exceptional customer service.

Forward and save customer's feedback form to the next level incase not closed
Maintain performance on a daily, weekly, monthly basis.

Education Back ground
     
  

      Bachelors Degree of Environmental Management
      MAKERERE UNIVERSTY (August 2005 - June 2009)
      Major project; Environmental Education
     Professional Teaching Certificate

TEFL CERTIFICATE

     Language Skills

English             Advanced

Chinese.                          Beginner  

Artistic Skills and competences

Playing games (P.E)
Acting
Dancing

Other relevant Skills

Have excellent listening,  spoken and written english language skills.
Have a clear diction
Patient
I think Laterally.
Confident
Computer skills for documentation and presentation.
Team working and building. 
Time management
Ability to adapt  to changes and new ideas.

Hobbies/Interests

Watching movies/TV
Traveling and adventuring
Making friends
Walking on the beach
Educating people.