Professional Experience
Virtual Employee Pvt. Ltd. as Knowledge Manager for SEED Engineers (Green Building Consultants) located in Australia from Feb 2011 to March 2015.

Roles & Responsibilities
Identify training needs for employees who make the greatest contribution to achieving business goals.
Share experiences across communities of practice, business units, and networks on innovative approaches in knowledge sharing, including preparation of case studies.
Responsible for overall operations in India office from planning, coordination and implementation.
Globerian India Pvt. Ltd. as Team Leader for AR process of University of Utah, Salt Lake City USA since October 2007 to February 2009
Role & Responsibilities:
Coach and motivate the team to achieve set cash goals, to explore new ways of working to maximize performance through implementation of new initiatives and best practices.
Assist in coaching, training and motivating (developing) new and existing staff
Use tools to develop monitor and assess individual performance and provide timely feedback to promote team effectiveness

Achievements
Received multiple promotions based on consistent performance, first as a Quality analyst and then as a Team leader.
Worked successfully for 4 years with American and Australian clients, and the employer praised me for my English conversational skills.

Academic Qualification

Bachelor of Business Administration
Sikkim Manipal University, Gangtok, India May 2010
Major: Communication Skills in English
Professional Qualification
120 Hrs. (In-Class) TESOL Certification Course from The American TESOL Institute, Kolkata, India April 2015.

Language Skills
English: Fluent

Notable competencies include:
Skilled in communicating with varied audiences of cultural diversity.
Highly effective writing/verbal and interpersonal skills.
Constant desire to raise English language level of students.

Other Significant Skills:

Counselling and organizational skills.
Data management and computer literate (Word, Excel, PowerPoint and Outlook).

Hobbies and interests

Online reading, watching food & travel shows on TV

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