English Teacher

Sisa Plus, Anyang  - Republic of Korea | April '16 to May '17

Teaching students from beginner to intermediate ranging from middle school age to adults. One to one training with business clients and job interview preparation. Higher level students were taught in conversation classes. Some classes were comprised of students of varying levels. The role also included the preparation of a new syllabus for our Level 1 students (B1).

Customer Service Representative

Charles Tyrwhitt, London - UK | Jun ’15 – Mar  '16

Responding to telephone inquiries and resolving issues that customers are having with their orders. Using company database to manage these inquiries. A constant focus on KPIs.

Operations manager

Canvases Direct , Ongar - UK| Sep ‘08 – May‘15

Multiple responsibilities including operations management, HR, and bookkeeping.  Also tasked with ensuring customer orders were fulfilled correctly and efficiently, and with any related customer service obligations. Also  creating new designs for sale to our worldwide customer base.

2016

TEFL certificate, 120 hours (in class experience)

2003 – 2006

Economics and Business with East European Studies

University College London

1996 – 2003

Business Studies, Spanish, English, Mathematics: AAAB

Peniel Academy, Brentwood