2012 - present            Title:  HANDLING AGENT

                                   Company:   Simferopol International Airport .

                                   Report to:  Director of the handling service; contact details: Mrs. Valentina Butinets, +73652595900, 73652595144                  

                                  Responsible for control and organization handling operations and procedures on the apron, dealing with aircraft                      

                                  operators, crew, passengers and relevant authorities.

·    Provide an exceptional level of service at all times, striving to go above and beyond customer’s expectations                                                             

·    Organization and control all handling operations and services for air planes, from arrival to departure time

·    Coordination  technological processes of the ground handling in the airport

·    Giving pre-flight information for crew members, NOTAMs, weather reports

·    Accept, correct and file flight plans, use  the AFTN

·    Meet inbound/outbound passengers and ensure a smooth and efficient service is achieved

·    Assist with onward transportation arrangements, hotel reservations, cargo airway bills and catering orders

·    Provide hospitality to  passengers, crew

·    Arrange aircraft ground service requirements, including fuel delivery allocation to aircraft

2007- 2012                Title:  AIRCOMPANY  REPRESENTATIVE

                                  Company:   Firm “ Krymaviaservice Ltd.”

                                  Report to:  Operations Director; Mrs. Olga Hizhevskaya, +79787353843

                                  Representation of commercial interests of airlines in the Airport. Interaction directly with passengers and work to  

                                  ensure smooth arrival and departure processes.                    

·         Organization the work of representative office for regular and charter flights.    

·        Control and organization of technical and commercial maintenance the aircraft airport services, conducting mutual settlements between the airlines and the airport

·        Meeting arrived planes, work with all necessary documentation, cargo airway bills and control necessary technological processes on the apron ( refueling, flight catering, cleaning)

·        Greet passengers, handle airline-related inquiries, and resolve customer issues

·        To provide assistance to the crew in the passage of border and custom formalities

·        To comply with aviation security rules

2006-2007                  Title: English teacher

                                   Organization: Bahchisaray public sсhool № 5

                                   English teacher in public school. Work with children.

·        To conduct English lessons and organize other effective activities in accordance with the schedule in public school

·        To compile lesson plans, lectures, reports on specified topics

·        To conduct different games, events, contests with children for English theme

Education         

2001-2005                    Bachelor’s Degree of English Filology, [ Ferghana State University]  

2005-2006                    Master’s Degree of English Fililogy, [ Ferghana State University]  

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