Co-Owner of Spa & Wellness center, Omi Spa & Wellness, Serbia                                           2017-Present

·         Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

·         Plan or direct spa services and programs.

·         Train staff in the use or sale of products, programs, or activities.

·         Develop staff service to guide staff in goal achievement.

·         Establish spa budgets and financial goals.

·         Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

·         Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

·         Recruit, interview, and hire employees.

·         Develop or implement marketing strategies.

General Manager Assistant, Nice Tea, Serbia                                                                                   2014 –2016                                                                                                                                 

·    Responded to and fielded telephone calls, relayed messages to the appropriate party, and handled incoming communications such as email and formal letters

·    Managed calendars, planed meetings and conferences, and made travel arrangements. Received and processed all invoices, expense forms and requests for payment

·    Manage daily company operations and implement staffing and business plans

·    Overlook financial, business and administrative matters on a daily basis

Accounting department assistant, Newcastle for English Courses OCSMA, Tripoli, Libya             2013 – 2014                                                                                                                                           

·    Processed sales orders

·    Received and processed all invoices, expense forms and requests for payment

·    Maintained spreadsheets

·    Assisted in quarterly budget analysis

English Language Instructor/ English Teacher for young learners, Newcastle for English Courses OCSMA, Tripoli, Libya                                                                                                                                           2008-2014

·      Planned, prepared and delivered lessons to a range of classes and age groups

·      Marked and provided appropriate feedback on oral and written work

·      Devised, wrote and produced new materials, including audio and visual resources

·      Taught freelance on a one-to-one basis

·      Prepared tests, examination papers and exercises

·      Taught children the vocabulary needed to express themselves

·      Created fun and interactive learning experiences

·      Taught children grammar and spelling

Teaching Staff Supervisor, Newcastle for English Courses OCSMA, Tripoli, Libya               2010-2011

·    Supervised instructors’ on the job performance

·    Ensured that the instructors followed the curriculum as designed

·    Enforced regulations and policies

·    Dealt with any issues in regard with instructor-student relations

 Hotel Manager & Sales Representative, Arkno Tours, Tripoli, Libya                                               2007-2008                                       

·    Developed and maintained marketing strategies to meet agreed company objective

·    Co-operated with the sales team in order to increase the sales of tour packages

·    Participated in organizing itineraries as well as a cultural programs

·    Ensured the proper budgeting and managing of the day to day administrative tasks of Dar Arkno Hotel

Broker, Libyan Stock Market, Tripoli, Libya                                                                                        2006-2007 

·    Researched the financial markets

·    Monitored clients’ investments and requirement

·    Assisted clients with paperwork

 TEFL (Teaching English as a Foreign Language 120 hours), February 2015

            TEFL.org.uk

B.A. Graduate Economist (Marketing and Trade), December 2013 I GPA 3.5

Singidunum University, Belgrade, Serbia

            Higher Diploma in Business and IT, February 2010

                              University of Libya, Informatics College, Saraj, Tripoli Libya

            Diploma in Business and IT, August 2008  

                              University of Libya, Informatics College, Saraj, Tripoli Libya