September-January 2017 : Internship at Sofitel Marrakech (Communication,Marketing and Event)
 Assist in writing press releases
 Assist with special events
 Perform market analysis and research on competition
 Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
 Event planning, design and production while managing all project delivery elements within time limits
 Working with clients to identify their needs and ensure customer satisfaction
 Orga􀅶ize facilities a􀅶d 􀅵a􀅶age all eve􀅶t’s details such as decor, cateri􀅶g, e􀅶tertai􀅶􀅵e􀅶t, tra􀅶sportatio􀅶,
location, invitee list, special guests, equipment, promotional material etc
February-May 2017 : Internship at Courtyard by Marriott Beijing Northeast – Beijing
(Front desk, FNB assistant manager)
 Ensured that all the guests needs and requests are satisfied
 Improved services and diminished the guests complaints
 Recorded all the complaints and their follow-up
 Enrolled all new guest as Marriott members
January 2016-February 2017 : English teacher in Beijing
 Skilled at classroom management and identifying and adapting to different student learning styles
 Strong interpersonal communicator with proficiency in teacher / parent interaction
 Former Volunteer Coordinator and senior software manager able to use organizational,
Training, staff development and problem-solving background to lead in student growth
May-July 2015 : Manager in Lake Rhine Restaurant - Beijing
 Managed a team of 7 people
 Ensured excellent service and developed repeat business by establishing lasting relationships with clients
 Designed a marketing strategy to attract more clients

2016-2017 : Bachelor’s degree in SME Business Management,European Fedaration of
Schools (FEDE), Fez
 Communication
 Management
2014-2017 : Associate degree in International Business, Beijing Youth Politics College, Beijing
• Business strategy
2013 : High school degree in economics, Al Bachir, Marrakech