September 2017-Present

Yichang, China

English Teacher

Responsibilities

·           Teaching   children of China from Grades 1-6 about the speaking and the understanding of   the English language.

·           Preparing   classes as well as having a backup plan for each Grade of the school.

·           Trusted   to assume full responsibility for the class on an ad-hoc basis.

·          Proven   record of working in a stressful, pressurised environment with children from   different socio-economic backgrounds, and abilities.

Nov 2013 – September 2017

Niagara Conference and Leisure   Centre, Sheffield

Barman and Waiter

Responsibilities

· Dealing with customers for the provision   of food and drinks

· Required to diffuse potential conflict   situations with tact and diplomacy.

· Maintained good customer relations over a   sustained period of time.             

· Responsible for training new employees in   bar management skills and customer relations.

· Assisting with accounts at the end of a   working day and handling cash.

· Flexible and adaptable with respect to   rota management.

September 2016 – March 2017

Holland and Barrett, Sheffield

Retail Supervisor

Responsibilities

·           Recommending products to match   customer needs and expectations

·           Advising on products to assist   customers to maintain a healthy lifestyle

·           Dealing with difficult customers in   a professional manner

·           Handling online purchases and   deliveries

·           Producing attractive displays, and   maintaining a tidy shop floor

·           Banking and cashing up

·           Opening up, handling early   deliveries, and locking up the store

March 2014 – July 2016

Protocol Education, Sheffield

Primary School Teaching Assistant

Responsibilities

·           Assisting   the Teacher with the education and supervision of children between the ages   of 3 – 11 years old.

·           Being   flexible to facilitate last minute, same day placements.

·           Trusted   to assume full responsibility for the class on an ad-hoc basis.

·          Proven   record of working in a stressful, pressurised environment with children from   different socio-economic backgrounds, cultures and abilities.

Other Experience

June 2013 – August 2013

Camp America, New     York

Special Needs Counsellor

As a Camp   America delegate based in New York I was   responsible for guiding, mentoring and safe-guarding physically and mentally   challenged special needs campers aged 18 – 65.  Whilst the role was very challenging I   adapted quickly and naturally to it and found it to be a highly rewarding experience.

March 2009 – September 2010

Sheffield & Northern Ireland

Various   Part-time positions including Bar Work & Pharmaceutical Wholesale (whilst   studying at college and during gap year)

September 2010 – June 2013

Coventry University

Sport Tourism

2:2

September 2007 – July 2009

Hillsborough College,   Sheffield

BTEC National   Diploma in Travel and Tourism

Merit

September 2002 – July 2007

Notre Dame   High School, Sheffield

5A-C GCSEs   including English Language, English Literature and Maths