04.2018-06.2018   English teacher for kids

·         Taught reading, writing and phonics skills to elementary school children

·         Planned hands-on lessons, crafts and games that teach key in a memorable and creative way

11.2016-02.2018 Personal assistant

“Richmond Curling Club” Richmond, BC, Canada

Duties:

·        Planning, coordinating of daily events of the manager

·        Working with electronic files

·        Gathering analytical information

·        Organizing meetings and conferences with business partners including foreign associates

·        Organization, preparing different events (meetings and consultations)

·        Responding to phone calls promptly and efficiently

·        Controlling and coordinating inbox and outbox correspondence (documents, letters, faxes)

·        Organizing business trips and sports events

·        Working with payments (checks, cards, cash)

·        Searching, analyzing information with regards to business communications and other topics

·        Participating in administrative issues

05.2016-11.2016 Administrator

“Blue Horizon Hotel” Vancouver, Canada

Duties:

·        Room reservations

·        Registration of clients and dealing with customer service complaints

·        Providing information about hotel services by phone and in person

·        Checking up on quality of customer service

·        Participating and mediating conflicts and resolving unusual situations

2015-2018 Cornerstone international community college of Canada, Vancouver, BC Canada;

 Hospitality Management Diploma;

2010-2015 Moscow State University of Heavy Machinery (МАМИ)

City: Moscow;

Qualification: Paralegal

Education (additional):

2015-2018 American Hotel& Lodging Education Institute. Vancouver, BC, Canada;

·        Managing Technology in Hospitality Industry;

·        Management of food and beverage operations;

·        Hospitality sales and marketing;

·        Hotel and restaurant accounting;

·        Hospitality facilities management and design;

·        Managing Housekeeping operations;

·        Managing hospitality human resources;

·        Supervision in the hospitality industry;

·        Hospitality today;

·        International hotels: Development and Management;

·        Security and Loss prevention management,

·        Managing front office operations,

·        Hospitality sales and marketing, Managing hospitality human resources;