| 2017/3-2018/6 | Foreign Language Instructor|English | | Only Education [1 year and 3month] | | Education/Training/Universities and Colleges|<50 people|Private Comp. | | Description: | I design my class, Prepare Lesson Plan, Communicating to parents about the student's performances, Conducts Classes for Kids Ages 5-13 and Create Examinations to check if i was able to educate them properly.
Most of the time I'm getting the Plans and what to teach from our principal and I'm just creating the teaching technique tailor fitted to every kids that we have. Living everyday with the philosophy of "different folks, different strokes". |
|
|
| 2015/3-2016/7 | Customer Service Manager|Fraud and Disputes | | Capital One Philippines Support Services Corp. [1 year and 4month] | | Banking|5000-10000 people|Foreign Comp.(Eur./N.Amer.) | | Description: | Fraud and Disputes Supervisor, i handle escalated calls regarding disputes or fraud charges on the account over the phone for the customers, coaches agents to have a better customer service experience,1on1 coaching for outlier agents and monitors call recording to ensure that the service received by the customers is outstanding. |
|
|
| 2014/8-2015/2 | Customer Service Manager|Humana Dental Insurance | | Expert Global Solutions [6month] | | Beauty/Health|500-1000 people|Foreign Comp.(Others) | | Description: | handle calls from the dental doctors, took care claims concerns, verifies health card coverage and manage the team's performance |
|
|
| 2014/1-2014/7 | Customer Hot Line/Call Center Staff|Sprints Sales Team | | Convergys Philippines [6month] | | Telecom & Network Equipment|500-1000 people|Foreign Comp.(Others) | | Description: | sells android/ios phones to U.S clients,upsells insurance and phone accessories and handle basic billing statement inquiries from the customers |
|
|
提交招聘需求
